Returns & Exchanges
At The BFLO Store, we want you to represent your city with pride and offer a hassle-free return policy for unworn, unwashed merchandise within 30 days of purchase. Please ensure all original tags are attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer service team with your order number and email address to start the process.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all sports apparel tags and authentication labels are intact.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.